If a product is on backorder it means that it has sold out and is not available for immediate shipping. Products purchased on backorder will ship as soon as available to send.

Where will my product ship from?

All orders are shipped domestically from our Melbourne warehouse.

Will I receive a tracking number?

Yes, the tracking number will be sent after your order is available and has shipped from our warehouse. The tracking will not be sent immediately after purchase.

Shipping Date

Please note the shipping date may be sooner or later than stated on the product page at date of purchase. If there is any change to this date we will notify you on the email address provided at purchase.

Warranty and return period

The warranty and return period begins from the date your order is shipped from our Melbourne warehouse, not from the date of purchase.